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Sales Development Representative

Garlock

 

Sales Development Representative

  • 493232
  • Remote
  • Garlock
  • Sales & Marketing
  • Full-Time/Regular

Sales Development Representative

Summary:  

The sales development representative (SDR) is a powerful driver of strategic pipeline growth in partnership with sales and marketing to generate and qualify leads, and develop new and existing accounts. SDRs grow sales for their respective segment focus (target enterprise national accounts, campaign accounts, and markets) by nurturing leads and scheduling meetings for the technical sales team. This is a critical position to help the field team focus on partner accounts and significant opportunities to maximize sales results. SDRs build and share insights about the customer’s main challenges and coordinate with internal resources to establish customer success tools and processes that ultimately provide helpful solutions, ideas, and information to partner accounts as well as prospects.  

 

Essential Duties and Responsibilities:  

  • Supports commercial strategic planning process with team and coordinates activities with required resources across organization. 

  • Serves as the primary point of contact for management and development of House Accounts through customer success support with the goal of converting to growth accounts. 

  • Supports field sales team with sales activities for identified key accounts for CRM, customer portal activities, timely communication flow and account objectives. 

  • Ensures engagement with sales partner(s) is frequent and bi-directional. 

  • Uses communication skills to cultivate trusting relationships with customers and internal stakeholders. 

  • Gathers voice of customer feedback, market and competitive intelligence to depict strengths, weaknesses and needs of customers. 

  • Works with all required supporting departments, supporting full execution and successful development of campaigns, programs, and business processes. 

  • Accurately tracks activity and plans future activity with CRM  

  • Analyzes and understands Win/Loss of opportunities.  Develop plans, processes and priorities around “Winning.” 

  • Complements outbound marketing efforts by serving as a force multiplier for marketing campaigns through direct contact with prospective customers and partner distributors. 

  • Manage sales leads and cadence through CRM - Review and qualify to either address directly or allocate high potential leads per established guidelines to the appropriate internal or external sales partner(s) 

  • Acquire a working knowledge of our full range of products and services, the candidate must be able to understand how our products can serve the needs of the potential customer. Seek technical support initially but eventually gain the ability to work independently.  

  • Perform other job-related duties as assigned.   

Competencies: 

  • Effective communication - develops and delivers multi-modal communications that convey a clear understanding of the unique needs of different audiences.  

  • Collaborates - building partnership and working collaboratively with others to meet shared objectives in a timely manner to support the business. 

  • Self-Awareness - uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 

  • Customer focus - Building strong customer relationships and delivering customer-centric solutions. 

  • Drives results - Consistently achieving results, even under tough circumstances. 

  • Builds networks - Effectively building formal and informal relationship networks inside and outside the organization. 

  • Demonstrates resilience - Rebounding from setbacks and adversity when facing difficult situations. 

  • Organizational savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. 

  • Action-oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 

Job Qualifications: 

  • Associate degree in Business Administration, Marketing, or relevant experience. Bachelor's degree a plus. 

  • 2 - 5 years of inside or outside sales, business development, marketing, or commercial support role 

  • Hands-on experience with multiple sales techniques (including cold calls) 

  • Track record of achieving KPIs 

  • Knowledge of relevant markets 

  • Possesses a "can do" attitude with a willingness to learn and to be developed. 

  • Excellent verbal and written communication skills 

  • Familiarity with MS Excel (analyzing spreadsheets and charts) 

  • Understanding of sales performance metrics 

EEO and Culture Statement:

Enpro is a leading provider of engineered industrial products for the processing and general manufacturing industries worldwide. The company operates in three segments: Sealing Technologies, Advanced Surface Technologies, and Engineered Materials.

The Sealing Technologies segment of Enpro is composed of Garlock, STEMCO, and Technetics Group. These businesses leverage a high degree of materials science application expertise, extensive proprietary knowledge, and deep customer relationships to create innovative sealing solutions complemented by value-added systems integration.

Enpro is an equal opportunity employer. Legal authorization to work in the United States is required. We will not sponsor employment visas now or in the future for this job.

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GLOBAL PERFORMANCE: Nearly half of annual sales are generated in markets outside the U.S.

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