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Operational Excellence Manager



Operational Excellence Manager

  • 492733
  • Palmyra, New York, United States
  • Garlock
  • Operations
  • Full-Time/Regular


The Operational Excellence Manager will be a key connector and integrator of operational shared services and performance improvement projected. This position will be responsible for analyzing and measuring the effectiveness of existing business processes and developing sustainable, repeatable, and quantifiable business process improvements. Provides functional leadership for Facilities, EMLS, EHS, and Operational Project Management.


  • Researches best business practices within and outside the organization to establish benchmark data.
  • Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity, and reduce cost.
  • Utilizes strong competencies and capabilities of benchmarking, business process analysis and reengineering, change management and measurement, to drive operational efficiencies and results
  • Responsible for executing budgets and forecasts within assigned area
  • Obtains a deep working knowledge and ability to implement EMLS principles
  • Champion safety initiatives for the entire campus.
  • Perform assessments utilizing analytical skills to understand provide operational excellence driving time, headcount, and cost efficiencies
  • Develop and deploy internal controls and organizational metrics dashboards aligned with EMLS goals and targets
  • Develop, manage, and lead continuous process improvement strategies and initiatives
  • Deliver training, coach, and mentor team of professional level employees
  • Execute work as assigned and ensure deliverables are achieved on time and within budget
  • Leverage the flexibility of Lean, Six Sigma and Performance Improvement tools to enhance productivity


  • Bachelor’s in Engineering, Business Management, or equivalent experience  

  • Demonstrates initiative by reaching beyond work assigned to improve output and/or help others  

  • Validated ability in project management skills and ability to teach others and shown desire and ability to manage/coach performance of direct reports  

  • Lead professional employees and provide complex support to production or operations team(s).  

  • Proven accountability for the performance and results of an operations and project team.  

  • Ability to adapt departmental plans and priorities to address resource and operational challenges. 

  • Drives decisions and problem-solving discussions to align policies, procedures, and business plan with a high level of autonomy.  

  • Provides some technical guidance to employees and Operations Leaders. 

  • Proven experience with safety concepts as related to maintenance work and maintenance work scheduling.  


WORKING CONDITIONS: Manufacturing Environment with variations in temperature and light. 



  • Light to moderate physical effort (lifts / carry up to 25 pounds).   

  • Frequent prolonged standing/walking.  Lifts supplies/equipment.   

  • Pushes/pulls or moves/lifts heavy equipment/supplies.   

  • Occasional reaching, stooping, bending, kneeling, 

  • Far Acuity:  ability to see clearly at 20 feet or more.   

  • Near Acuity:  ability to see clearly at 20 inches or less.   

  • Depth Perception:  ability to judge distance and space relationships.  

  • Field of Vision:  ability to see peripherally.   

  • Accommodation:  ability to adjust vision to bring objects into focus.   

  • Color Vision:  ability to distinguish and identify different colors. 


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Garlock values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. 

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GLOBAL PERFORMANCE: Nearly half of annual sales are generated in markets outside the U.S.

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